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Setup Instructions for HyperTerminal Private Edition for use with Relay Centers

Many of us have found that using a computer with Relay is better than using a TTY because it is faster and you have a bigger screen. Several software programs are available that will allow a computer to operate as a terminal in ASCII mode and most, if not all, Relay Centers can operate in ASCII mode. HyperTerminal comes standard on Windows 98, but the "Private Edition" version is better than the standard and it is a free download for private users. See  These instructions show how to configure HyperTerminal PE for Relay.

I am assuming all Relay Centers use the ACSII default of 8 data bits, no parity bit, and one stop bit. (8-N-1) If this needs to be changed, it can be. See part 2 step 3.

Part 1



1. Go to the location on your hard drive where you downloaded HyperTerminal PE, and click on it. That should start the install process.

2. After it is installed, find HyperTerminal PE in the start menu and select it. (It gives a lot of choices, but the main program is what you want at this point.) [Note: If the basic version of HyperTerminal is also installed on your system, you have to make sure you select the HyperTerminal PE version instead of the basic HyperTerminal. You may want to uninstall the basic version.]

3. The first screen that comes up asks you to enter a name for your new connection and a icon. The icon doesn't matter. I named my connection "GA RELAY".  (Georgia Relay)
4. The next screen asks for the phone number you want to dial. Some Relay Centers have a different phone number for TTY and computer. Choose the computer (ASCII) number.
5. Make sure you include any dial out codes such as a "1" for long distance or a "9" for an outside line. Select "Dialing Properties" to do that.

After entering any required dial out codes, click on "OK" and it will return to this window. Check to be sure the phone number is correct, then click on "Dial". It should make a connection.

You should see a message from Relay that says something like "Number calling please." If you do not get to this point,  then I suspect there is a problem with the number dialed or there is an incompatibility in the basic ASCII default of  8 data bits, no parity bit, and one stop bit. (8-N-1) Try 7-N-1, or try  changing the "N" to odd parity or even parity. See Part 2, step 3 for  instructions on how to change the basic ASCII data structure.

If you did get a message from Relay, just type that you are testing your connection. You may not see what you typed at this point, but that is OK. End the session with Relay by clicking on the icon of a phone that is off hook. Then close the window and choose save when it asks you.

Part 2

1. Click on your Relay ICON   [See the note above... make sure Windows launched HyperTerminal PE instead of the basic HyperTerminal.]

2. Cancel the Dial screen that comes up.

3. On the blank HyperTerminal screen, click on File, then Properties. The Properties screen has two tabs - "Connect To" and "Settings".

4. The "Connect To" tab is displayed by default. Use this tab only if you want to change your dial in number or change the basic ASCII data structure from 8-N-1. If you need to change 8-N-1 to something else, select "Configure" under the Modem pull-down window. This step should rarely be necessary.

Continue these instructions by selecting "Settings".

5.  On the Settings window, click on the pull down box for Emulation, and select VT100.  Other terminal types may work, but I have found VT100  gives good results.

6.  On the Settings window, click on "Terminal Setup".

7. Here you change the number of Rows and Columns. You will need to make the number of columns compatible with the font size you choose. Try 40 columns to start. The objective is to have a window with easily readable font and no horizontal scroll bars. You do this by balancing the number of columns, font size, and window size. Window size can be changed by dragging the mouse pointer on the window edge. See step 11 for font size.

The other options on that screen are OK. Click on OK. That takes you back to the Settings window.

8. On the Settings Window, click on ASCII Setup
9. On the ASCII Setup window put a check mark on: 
   "Send line ends with line feeds"
   "Echo typed characters locally" 
   "Append line feeds to incoming line ends"
   "Wrap Lines that exceed Terminal Width"

(Your Relay Center may echo typed characters and if so, you will get double characters, so clear the check mark for "Echo Typed Characters Locally" if this happens.)

10. Click OK on the ASCII Setup window, then click OK on the Settings window. This takes you back to the blank HyperTerminal window.

11. On the blank HyperTerminal window, click on "View", then "Font".

This is where you can select the font and size you like. I use 14 size to make it easier to read.

12. Click OK on the Font window

13. Click on "File", then "Save".

Exit the program and then click on your Relay icon to test it. If you need additional help, or if you discover a mistake in these instructions, please specify which step (Part 1, step x, or part 2, step x) is unclear. 

Good Luck!!   Ron Vickery